SIM STILL NOT ACTIVATED AFTER 6 DAYS

Sim for my Ipad was deactivated for no reason, I called 082155 on 4 Aug, was first told to take sim out as it is active, called back again &was told to call ***, a very rude Bulani/Bulelani said she only does new activations & must call 082 111, i did & was told to call *** which i refused as i was just told by Bulelani that they only do new activations, this lady assisted & a service request was logged, I was told that it would be attended to within 24 hours, called again on 6 Aug (48 hours later) & was told that i should call back on 7 Aug as it should be done by morning, called back at 9 am spoke to Jason who told me the sim is active & should put it in my phone to test (just to get me off the line) called again spoke to Robin Lee, she said it had not been resolved but team leader LeeAnn would call back, Robin Lee called again 11:45 to ask if LeeAnn called i said no, i then called at 15:45 but LeeAnne was 'too busy' to speak to me, Natalie said her teamleader Carl would def call me back before 8pm. It is now Monday 10 Aug and no one has returned my call nor has my sim been reactivated. It has been a week and my sim not reactivated which should not have been deactivate