1 reviews | Active since Dec 2016

10 Dec 2016, 18:19

Sim still Locked after 3 days!!!

<p>My phone remains suspended 3 days after making payment and speaking to different people at vodacom everyday who states that they can see the payment and have unlocked it! But still nothing!! This is absurd!! I can't believe that one of the leading service providers in South Africa is giving this kind of service!! Vodacom please reply!!</p>

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Replies (1)
Vodacom
Vodacom's reply12 Dec 2016, 07:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team