PR
Patricia R
1 reviews | Active since Aug 2018
13 Nov 2024, 19:16
Sim lost network
I just lost my network on my vodacom the Sim said not registered I have been using this numbers for so long I don't know what happen my number that lost network *** and alternative numbers *** please help
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Nov 2024, 07:33 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Nov 2024, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Nov 2024, 11:42Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today on the number *** you confirmed the sim card does not work in another device. As discussed, please do a sim swop at the Vodashop. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Nov 2024, 11:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion today on the number *** you confirmed the sim card does not work in another device. As discussed, please do a sim swop at the Vodashop. Regards Vodacom Consumer Website Team
Best regards,