Sim deal

I went to Vodacom Hemingways 3 January to open a data contract and the consulted who helped me advised on the package(Sim only deal) which was very convenient and the price was reasonable R300, so I took the sim deal and she processed everything but after the data was activated on my sim it didn’t work so she advised I change the sim and do a sim swap and wait for few hours to use my sim again. I did and after a few hour still my phone had no network then I went to their shop the following morning to tell them what had happened. I got another consulted who told me the the deal does not work on an iPhone it only works on the Android phone , she took the sim and puts it on her Android phone and worked and the consulted who helped me the previous day was aware of this but continued to process the deal while she saw I was using an iPhone , so the lady told me that I had to cancel the deal and If I cancelled I might not get another contract. I cancelled the deal and the sim worked with the activated data and then on the 27 I woke up to a notification that Vodacom took R1100 on my bank account and when I called vodacom the consulted told me that the money that Vodacom took on my account was for cancellation of a contract, a rooter(which I don’t even have ), activation of a contract and the data I used.

Am so disappointed and very angry 😡 ,why would I be charged for a contract I cancelled within 24 hours and it was not my fault it was their fault because they activated it knowing very well that the deal does not work on an iPhone 🤷🏻♀️On top of that am even paying for a rooter which was not even included on the deal 😡😡😡