SIM CARDS STILL NOT REACTIVATED

Hello Peter. It is so very unfortunate to name vodacom the WORST cellular company anyone can take a contract phone with. We have been having 3 contract phones for the past year and some months now. The contract will expire on November. Ever since the inception of the contract, we have not been pleased with the service we received. At some point we were told to pay an amount of almost R9000 for something we don't know, then vodacom ended up saying that we can just pay half the money, for which we did because at that time our phones were disconnected on the network.<br> <br> Another problem started when we could not pay the monthly instalments two months consecutively . The phones were disconnected and sim cards deactivated, we went to vodacom to query and we were told to buy new sim cards and pay the reactivation fee and the instalment which was due for that month, which we did and still have all slips in place. Copies of the sim cards were sent but until today our phones are not working.<br> <br> We wanted to cancel the contract because it is not working for us but we were told that if we want to cancel then we should pay something more than R10000.<br> <br> Vodacom acc no: I***