1 reviews | Active since Sept 2012
Sim card still not activated after 3 days..
<p>We bought a sim card on Wednesday morning. We FICA'd or RICA'd it -whatever. </p> <p>Everything should have been fine, it should have activated immediately. </p> <p> </p> <p>Well.... Its still not activated, says "no service" and I cannot dial 100, nor even get the cell number for this sim card. </p> <p> </p> <p>I have been to 4 different vodacom stores, called the helpline on countless occasions, spoken to numerous consultants and 3 technicians. All 3 technicians dropped my call and did not bother to call back. The people in the vodacom stores didn't even bother to help. </p> <p> </p> <p>I logged a query with vodacom at 10h00 yesterday. They said it would be fixed in 24 hours. Still nothing. No reference number. <br /><br />I'm sick of vodacom and want to know whats going on, and how my problem is going to be fixed. </p> <p> </p> <p>Can you believe that one could experience so much trouble buying a sim card and just trying to activate it? Unbelievable...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
