DS
Dennis S

1 reviews | Active since Mar 2022

02 Aug 2022, 17:48

Sim card purchase

I normally buy my vodacom simcards at Ackermans ,today I was turned away at sancardia Ackermans. They told me I can't buy 30 sim cards even though I had all Rica documents, they said I am limited to 2 sim cards, I am shocked because the other Ackermans where I normally buy sim cards never complains about the quantity I buy.so what should I do now, should I go and buy 2 sim cards daily until I get the quantity I need . I am involving vodacom I need to understand why they could give a limit of 2 sim cards, are they not in the business of getting more subscribers?

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Replies (1)
Vodacom
Vodacom's reply03 Aug 2022, 07:46
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team