SIm card porting problem..."Network unavailable"

Friday 04/11/2022 I went to Vodacom Chatz Jacaranda Mall Pretoria to take out a business contract. I have been on FNB connect network. The person there informed me that I can keep my number he will just Port it for me and it will be done by the following day. Saturday the porting hasn't been done yet, I phoned that Vodacom branch and asked why. He just informed me I should wait it out. Sunday morning I went to the vodacom chatz shop in Waverley plaza. The person there tested everything and he said he will doe a sim swop because there is something wrong with the sim because it shows active but it has no network in any cellphone. He said I should keep my phone off for 4 hours. I did that and still no luck.

I can't put in my old sim because FNB connect already ported my number so there is no network available, I can't use my new Vodacom sim and can't receive or make any calls now, it shows network unavailable. I was supposed to get my new contract phone 08/11/2022 but Vodacom could not even port my number successfully. If Vodacom can't sort this out and fix the problem with my porting by end of business day today, the people from Vodacom Jacaranda can tear up the contract and send back the phone. You will not be able to get hold of me If I am not in a wifi zone, please send me a WhatsApp for updates, this is the only way we can communicate do to lack of knowledge on how to port a number correctly!!!!