1 reviews | Active since Mar 2009
Sim card not working for months - terrible service by Vodacom
<p>I app**** for a contract with Vodacom in November 2014. Everything was just fine until I missed an instalment and my line was blocked. Even after arears were paid, my line is still not working. I was paying monthly even when my line was blocked which led to overpayment. <br />I phoned Vodacom to request for my line to be opened witout any luck. I then phoned to cancel the contract and use prepaid instead which is without any hussles compared to contract, stil there was no luck. I was made to hold for more than an hour on the phone until i dropped the phone. I then sent an eamil asking to cancel the contract, my email was read but without any response of any kind. <br />I just need my money back and cancel the **** contract. I think I will just use another cellular network and be stress free</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
