Sim card not activated for new contract

I app**** for a Vodacom Power Tab on-line on Monday 23 November 2015, my application was approved immediately. I only received the package on Thursday 26th but your website states that delivery takes place 24 hours after approval. My frustration comes from the fact that i called the activation line and the number does not exist. When i call the call centre they tell me they cant help. On friday 27th Nov i Spoke to Simpiwe who told me that the sim will be activated within 5 to 24 hrs. Guess what its still not activated. Today 30th Nov I spoke to Zanelle on 111 i then asked for theTeam Leader Cust Service Oscar Mohohlo who referred me to Jenny @ Activations then told me i have to wait again 24 hours and this is unacceptable. I then asked to speak to her Team Leader - Mahle Bubazana who advised me that she will call me back today still. Is this how you ON-BOARD NEW CUSTOMERS?????? If this is the case then i can tell you now that you have big problems because your process is completely flawed. I got this Tab as a gift for my Father and this experiece has been nothing but frustration & irritation. Get this sorted or come fetch your device. Listen to calls from no *** FRUSTRATED!!