MB
Marise B
1 reviews | Active since Jan 2017
22 Nov 2023, 17:20
Sim card is blocked
I have a vodacom sim card that cannot receive sms but Vodacom refuses to correct it. They do not answer telephone or email communication just ignoring my inquiries.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Nov 2023, 07:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2023, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Nov 2023, 13:50 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that our records shows your query is in hand with our Hello Peter Team and busy working on it. Please allow our team to investigate and resolve your query.
Apologies for any delays and inconvenience this may have caused. Regards Consumer Website Team
Apologies for any delays and inconvenience this may have caused. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Nov 2023, 13:50
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that our records shows your query is in hand with our Hello Peter Team and busy working on it. Please allow our team to investigate and resolve your query.
Apologies for any delays and inconvenience this may have caused. Regards Consumer Website Team
Apologies for any delays and inconvenience this may have caused. Regards Consumer Website Team
Best regards,