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1 reviews | Active since Jul 2022
31 Jan 2024, 14:38
Sim card data
They refused to cancel data sim card and airtime sim card which i do not need them anymore. They wanted me to pay a penalty fee which is equal to contract term. When i no longer need their data or airtime i thought its fair to cancel bause you will be no longer utilizing the service. I just wish i never opened anything with them.
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Vodacom's replyOfficial
01 Feb 2024, 07:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2024, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team