RR
Rametsi R
1 reviews | Active since Jun 2017
04 Dec 2018, 10:57
sim card cost swap *******
so its not bad enough that i need to pat R10.00 for me to see what numbers are calling me on my vodacom contract, no thats not extreme enough. i need to buy a sim card for R105.00 when i do a swim swap on my contract. so yeah its bad but no Vodacom has to go an extra mile when *****ing over their customers. now they say they have tried too many sim swaps on this new never used sim card i paid R105.00. so now i must go buy another sin card for R105.00 to try a new sim swap request... jehova. R210.00 sim card cost for a swim swap. its ridiculous
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Rametsi R's updateReviewer Update
04 Dec 2018, 11:00and the most *********** staff ever. what one guys does the next guy says he cant do i must go to a shop... clear lack of training offered by Vodacom. get your house in order
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Rametsi R's update04 Dec 2018, 11:00
Reviewer Update
and the most *********** staff ever. what one guys does the next guy says he cant do i must go to a shop... clear lack of training offered by Vodacom. get your house in order
Vodacom's replyOfficial
04 Dec 2018, 17:18 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Dec 2018, 17:18
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Dec 2018, 11:19Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly. Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly. Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply06 Dec 2018, 11:19
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly. Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, we've advised you accordingly. Regards
Vodacom Consumer Website Team
Best regards,