MM
Morena M
1 reviews | Active since Mar 2021
30 Sept 2021, 18:02
Sim Card blocked
My sim card is blocked , & it's been 2 Months since it was blocked. I've tried to reach out to you guys but I don't get something valid. I've registered everything with those digits , even now I still don't have access to my social media accounts. To retrieve them I need otp , the otp that goes to my number which you guys blocked.. VODACOM YOU CAN DO BETTER , come on guys.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
30 Sept 2021, 21:51 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Sept 2021, 21:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team