Sim Card activation takes 7days

<p>Vodacom is very quick to phone and make promises. They advertise 24/7 - 7days a week customer service. which is false.</p> <p>On 23/06/2017 I received my new wi-fi router and contacted vodacom to activate. On Saturday 24/07/20174 i had to phone again. No history of my call from the day before. Then I was told it will take 7 days to activate. 25/07/2017 called customer care again. They said it should've been activated already.</p> <p>Activations says it was send to activation but no reply yet.</p> <p>You have a 14 day to return if not satisfied. Well if your card takes 7 days to activate it means you have 7 days to return.</p> <p>Vodacom cannot answer my questions nor can they activate my card. Therefore it is false advertising to say they have a 24/7 7 days a week customer care.</p> <p>My one contract is ending soon and i do not think i will renew as I basically had enough.</p>