SIM CARD ACTIVATED ON WRONG CELL NUMBER

<p>Good Morning,</p> <p>What is going on with the Staff of Vodacom? I have never in my life experienced such terrible service from any institution. On Friday 17 February I received delivery of my upgrade on ********** 678. On Sunday night we activated the sim. Later that evening I tried accessing my internet banking on my laptop ********** 733 and couldn't get into the internet. On Monday morning I still had the same problem. I phoned Vodacom expecting them to be able to resolve the matter and was told to restart the laptop. I was still not able to get into internet and phoned Vodacom again. I was then told to go to vodacom and purchase a new sim as they activated the new sim for my upgrade wrongfully on my laptop's number. Until now we still have not been able to access the new upgraded contract due to Vodacom's lack of intelligence and professional service. </p> <p> </p> <p>To date i still have not received any feedback regarding the unauthorised simswop which was done on my phone ********** in December??? NO FEEDBACK AT ALL????</p> <p> </p> <p>We just need to purchase new sim cards to enjoy VODACOM'S SERVICE??? Is that how it is suppose to be from now on? </p>