BN
Bernard N

1 reviews | Active since Jan 2024

12 Oct 2024, 11:42

***** sim card

I drove about 3km to buy a vodacom sim card from archamens store at orange farm few months back ,I was asked to bring my ID and a proof of residence. Because I didn't have those requried documents, I went back home and to fetch those documents.

But I have realized something strange from that sim card it is registered to someone else not me my question is why did they asked me to bring my documents ? The number is ***.

0
Replies (1)
Vodacom
Vodacom's reply12 Oct 2024, 16:02
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team