BN
Bernard N
1 reviews | Active since Jan 2024
12 Oct 2024, 11:42
***** sim card
I drove about 3km to buy a vodacom sim card from archamens store at orange farm few months back ,I was asked to bring my ID and a proof of residence. Because I didn't have those requried documents, I went back home and to fetch those documents.
But I have realized something strange from that sim card it is registered to someone else not me my question is why did they asked me to bring my documents ? The number is ***.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
12 Oct 2024, 16:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Oct 2024, 16:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
