KW
Karel W
1 reviews | Active since Oct 2020
21 Oct 2020, 13:48
SIM Cancelation..
I'm working outside SA and had no problems with my account until today. Contracted Vodacom online chat, works grate if the website stay up.. Crashed... Vodacom cancelled my SIM on, no activity. Recieving OPTs and other messages on a daily basis? If I pay for my SIM R140 every month how can they just cancel it????
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Replies (2)
Vodacom's replyOfficial
21 Oct 2020, 14:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Oct 2020, 14:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Oct 2020, 14:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note we have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply21 Oct 2020, 14:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly note we have rep**** to you via email. Regards Consumer Website Team
Best regards,