Sim and phone delivered not compatible

I upgraded online to a new Z5 compact coral colour on the 16th of November and firstly I was not informed that they don't have that colour in stock in SA and agreed to wait for the batch to be imported. After waiting a week the package was handed over to the courier on the 24th of November but did not receive it till yesterday afternoon because of bad communication from Vodacom to the courier. <br> <br> The package that was delivered contained the right phone however I got a dual sim cards (standard and micro) which is not compatible with the phone as the phone only takes nano sim cards.<br> <br> I now have an upgrade that doesn't work and I've paid for and received my full top up value for December on the old contract. Now I've paid for the old top up just to lose it once I've finally gotten the right sim and the upgrade sorted on my existing number. <br> <br> So frustrated. Over two weeks down the line time and money spent, no closer to a enjoying my new phone and peace of mind.<br>