WH
Warren H

1 reviews | Active since Feb 2011

09 Dec 2016, 09:15

Sim Activation still not done !!!

<p>I bought a new nano sim on the 7th of December and was advised by the sales assistant that it would take 2-24hrs to activate. Its been more than 36hrs and going for 48hrs and still the sim has not been activated. I am really getting irritated with this as it is not the first time its happened. I need my sim to be activated asap. </p>

0
Replies (2)
Vodacom
Vodacom's reply09 Dec 2016, 10:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

WH
Warren H's update10 Dec 2016, 00:26
Reviewer Update

Waited the whole day for that so called call I was suppose to get and still nothing. Your customer service really stinks. I still can't use my sim more then 48hrs later