1 reviews | Active since Dec 2016
sim activation
<p>i ordered a phone and it got delivered to me 2weeks ago, the booklet states that activation of the sim will only take 24-48 hours and if it doesnt i should contact vodacom. i have made over 5 calls regarding this matter, when i first called in and they told me to wait 72 hours, that time elapsed and i called in again and they said it would take 1 wee****!! i waited for over a week and i callled in and they said 2-3 weeks!!!! what bull**** is this? you then had the decency to debit my account! you quick to debit but are failing to activate a stupid sim... should i wait a year or what??? i called in yet again to ask them whether i needed to maybe rica the sim myself so that it speeds up the process but nooo, they said they do everything on their side. please fix this matter urgently or better yet come get your phone and return the fund debited!!! this is absolutely ridiculous. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
