Silent ******s

<p>I wanted to cancel my Cell Band 3 insurance of R74.56 per month. I was told by the Vodashop to phone Vodasure Insurance on *** and they will do it for me. In February 2016 I phoned that number and asked them to cancel the insurance. I hardly ever used the phone that was insured (since it was in for repairs weeks on end at that time) and I had no more need for insurance on it. I was informed that the insurance was cancelled and it would reflect in March.</p> <p>It is now the end of May and still the insurance remains in tact and Vodacom has continued taking R74.56 from me every month. Nothing has changed and it feels like they have been robbing me without me realising, all the while assuring me that everything has been sorted.</p> <p>I am sorely disappointed in Vodacom once again.</p>