Signing a quote on behalf of the customer.

Hi<br> <br> Please note that I have the following escalation reference numbers:<br> - 003H~HQGD<br> - S3-85B2K-KWJCX.<br> <br> Job no: ***0<br> IMEI number: ***<br> <br> I have forwarded the final email to customer care at 15:00. More detail can be picked up in the email trail. I also have the jobcard and the quote that was signed by the store without any customer consent,