DM
Dawid M
1 reviews | Active since Mar 2015
19 Mar 2015, 14:15
Signed for 2GB data only get 1GB data
I signed with Nashua Mobile for 2 GB data on 01/10/2014, Nashua Mobile's customer were all taken over by Vodacom, after Vodacom's take over I only receive 1GB data. I have send all documents proving that what I signed with Nashua Mobile to Vodacom and thus far no reply from them except that their system states that I am on a 1GB contract. I also made 4 phone calls without any success.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
24 Mar 2015, 11:14Hello Mulld2,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Mar 2015, 11:14
Official
Hello Mulld2,
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter has been escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Best regards,
