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Dawid M

1 reviews | Active since Mar 2015

19 Mar 2015, 14:15

Signed for 2GB data only get 1GB data

I signed with Nashua Mobile for 2 GB data on 01/10/2014, Nashua Mobile's customer were all taken over by Vodacom, after Vodacom's take over I only receive 1GB data. I have send all documents proving that what I signed with Nashua Mobile to Vodacom and thus far no reply from them except that their system states that I am on a 1GB contract. I also made 4 phone calls without any success.

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Replies (1)
Vodacom
Vodacom's reply24 Mar 2015, 11:14
Official
Hello Mulld2,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,