Signed a contract but price increases
Hi, I signed a 24 month contract in which I pay R299 for Smart M.... How do you now have the right to just increase my monthly fee but still bind me to the contract... you could have doubled it if you wanted to and I would still be binded to my 24 months agreement.... this is poor business practice! <br> I sent an email to your customer service mailbox and never got a reply. How impolite can you be.
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Replies (1)Vodacom's replyOfficial
04 Apr 2015, 12:57Hello marcoash,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply04 Apr 2015, 12:57
Official
Hello marcoash,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
