Signal/Service in my house SJ on Mohlman.

I have a contract on Nr ***. What terrible service I have with this contract. Starting with reception in my house. There is just nothing. I have logged 3 complaints already and all 3 are closed with no resolution. Keep on telling that they are working on the towers but when this will be resolved only vodacom will know. I pay for a service that I have no use of. Trying now to cancel the contract is another nightmare. Tobi is a joke with no help. Going into the store is a further frustration to get help. I get informed I must pay now also a penalty. How would you feel if you pay for a contract expect service and do not get service. So it is Malala money for vodacom and it’s costing me money and no service. What is your solution now.

Fiber. And also vodacom. Another problem. I have vibe but also keeps dropping signal where we must constantly reboot. I get currently for the past 6 months 3 emails and SMS’s to book the installation for fiber. How must I do this when I already have fiber. Your service is absolutely atrocious.

I need to understand why I am being so inconvenienced with service that I’m paying for and then still been penalized. Solution is needed badly.