Signal problems in major centre and no response

I have called Vodacom I believe it is 7 times since October last year to have the signal in Eastgate shopping centre sorted out.<br> To date absolutely nothing has been done, no feedback whatsoever. All I get are generic messages for service agents who never follow up. This is a regional shopping centre for heavens sake with millions of people visiting every month. 50% of the lower level has no signal and most of the upper level. Your own Vodacom store has zero signal and your agents have to walk outside to test for customers, it's an embarrassment! Our speedpoints work on your SIM cards, half the stores cannot use their credit card machines and are losing money because of your incompetence! Wake up!! I pay on average R2000 a month and I cannot make or receive calls when I'm at work. Stop being the laughing stock of Eastgate and get your technicians to fix your mess!