1 reviews | Active since Feb 2017
<p>It is more than a year now that I have signal problems where I stay east of Pretoria on a place called Donkerhoek. This was reported on numerous ocasions. Signal tests was done and a 3G booster was installed. This also doesn't work anymore and a consultant or technician came to my place to "test" signals again. He said that there is nothing he can do and that he will find out what they can do. He asked for my email address to give me feedback. This is now more than 2 weeks and still no feedback. I gave 2 contracts with Vodacom for a few years. I think it is now time to look for an alternative service provider. @Vodacom, you claim to be the largest celular network. If this is so, up your game!!! You are the most rediculous celular provider in SA. To put the cherry on the cake, you just susspended my service because I paid R190.00 short on a R3000.00 bill.... When I sent my SMS to get my account ballance I got a reply of R22.00... therefore I paid R3000.00.... Yo better up your game ASAP.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
No need to contact me as I am fedup with your level of service. Just sort out your ****ty service.
No need to contact me as I am fedup with your level of service. Just sort out your ****ty service.
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