SS
Suzette S
1 reviews | Active since Feb 2018
02 Feb 2018, 17:07
Signal problems
Since last year we have been struggling with proper signal at our house. Every time I try to phone vodacom they have tons of excuses. We are at a point that we are contemplating on canceling our contracts. My husband has 7 different vodacom packages contracts and I have one. But cellphone usage at our house is null. Signal is on H or edge. 4G is a joke.
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Vodacom's replyOfficial
03 Feb 2018, 07:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2018, 07:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,