DB
Diane B

1 reviews | Active since Jul 2016

18 Jul 2016, 16:31

Signal problem 21st century still on H and Edge

<p>It's been months since Vodacom promised to come back to me regarding our signal in our area. This problem has been going on for years and my previous email listed all 6 numbers in my household that are vodacom subscribers and yes with all our android phones we are on H or Edge where we live. I was told a new tower would be erected in June and also a consultant would be in our area to check the signal yet nothing has been done. Do I need to wait more years for someone to do something to be done? ?</p>

0
Replies (3)
Vodacom
Vodacom's reply19 Jul 2016, 04:54
Official

Kindly note that your Hellopeter Complaint has been reviewed and escalated to our Regional Team for further assessment they will feedback to you directly.

Warmest Regards

Elroy

DB
Diane B's update22 Jul 2016, 10:33
Reviewer Update

Good day Elroy. It's been more than 48 hours and still no communication. Please adevise what's been done?

DB
Diane B's update27 Jul 2016, 21:21
Reviewer Update

Still waiting for assistance. Would you suggest we move to another service provider? Mt husband received an upgrade and received 10gb but can use them because the signal strength is bad. When do you think we can receive a response?????