Signal Issues

Dear Vodacom

Due to your current carrier settings for Apple Iphone devices with LTE capability I can no longer choose between 2G/3G and 4G. The device logs onto the highest technology available and in some cases this is detremental to phone calls or mobile data. When outside of urban areas the UMTS 2100 signal travels far enough for the phone to log onto such a site. That same site may very well also have UMTS 900, EDGE and LTE. But the phone will not log onto 2G because of the available 3G. Thus frustrating to make or recieve calls.

Kindly update your carrier settings as not all Apple device owners reside in an Urban area. MTN users with apple devices can change their preffered mobile data network.

Do not sell and market devices that do not work propperly or are not propperly set up to be used on your network.