AW
Arthur W
1 reviews | Active since Mar 2016
01 Apr 2020, 17:55
Signal is very bad lately
hi i have the vodacom 80gb deal, everything was fine till about a week ago the internet is very slow i cant do any online gaming, streaming or downloads i contacted you on facebook and reset my device i even used another sim and another device its still very slow, is there a problem on Vodacom`s side? or can someone come out and check the signal in the west rand area? also on your coverage map where i am based it shows full LTE coverage, Please can you advise?
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Vodacom's replyOfficial
02 Apr 2020, 11:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2020, 11:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team