1 reviews | Active since Feb 2017
Signal getting worst by the day
<p>According to the vodacom coverage map we're suppose to have 3g reception, but we can bearly make a call without running out of the house, nevermind no internet. The best part is they have nowhere online to complain about their pathetic signal quality, but want me to call the call center and take 20-40min to explain to 3/4 different incompetetent, unhearable people my problem - just to be transered again. Please don't call me as I would be unable to hear you, however I can read and will respond to an email asap with my location. And NO!!!!!, its not my phone or my sim. 3 Different devices in the house are having the same problem and people visiting us too (I can supply you with atleast 10 numbers). And its not only us complaining, my closes neighbours living 700m away has the same problem. The best part is I keep winning data on "My Vodacom" which I cannot use!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
