1 reviews | Active since Apr 2016

29 Jul 2016, 08:29

Signal died in Sunrella AH

<p>I live on a plot in the Sunrella AH area (Lanseria Johannesburg), and always had a full 3G signal. Then about 3 weeks ago on a Thursday the signal just dissapeared. My mobile phone has a Vodacom sim in as well as my work laptop. Both devices get hardly any signal now. I have to walk around the house to find signal. There is one spot that I get 2 bars. Otherwise it's always "No Network". <br />A couple of days later my neighbour came to me and asked if I'm experiencing any signal issues on Vodacom. He's 2 phones and ****le for laptop are all Vodacom and he's signal has also dissapeared. <br />Ive called the Vodacom call centre and reported the issue but after 3 weeks have had no response and the signal or lack there of is still an issue.</p>

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Replies (4)
's update29 Jul 2016, 10:15
Reviewer Update

I've been informed Vodacom posted a reply, but can't see anything.

's update04 Aug 2016, 05:19
Reviewer Update

I think it was a Mona that called me and told me she would send me an emai requesting the GPS coordinates for where the problem is. I still have not received that email as promised.

's update17 Aug 2016, 05:57
Reviewer Update

And still no body has bothered to contact me regarding the GPS coordinates!!! This is really pathetic service from the so called biggest network in the country. Pity there isn't a -4 star rating on HelloPeter. And the less services I have from Vodacom at home the more I use my partners mobile which is MTN, therefore, loosing money to MTN.

's update03 Nov 2016, 18:15
Reviewer Update

As expected, after 3 months no one from technical has conatcted me, Signal is still no existant in Sunrella AH.