Signal dead in Sunrella AH
<p>I live on a plot in the Sunrella AH area (Lanseria Johannesburg), and always had a full 3G signal. Then about 3 weeks ago on a Thursday the signal just dissapeared. My mobile phone has a Vodacom sim in as well as my work laptop. Both devices get hardly any signal now. I have to walk around the house to find signal. There is one spot that I get 2 bars. Otherwise it's always "No Network". A couple of days later my neighbour came to me and asked if I'm experiencing any signal issues on Vodacom. He's 2 phones and dingle for laptop are all Vodacom and he's signal has also dissapeared. Ive called the Vodacom call centre and reported the issue but after 3 weeks have had no response and the signal or lack there of is still an issue.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As expected, after 3 months no one from technical has conatcted me, Signal is still no existant in Sunrella AH.
As expected, after 3 months no one from technical has conatcted me, Signal is still no existant in Sunrella AH.
Well hats off for a technical guys from Vodacom calling me. Unfortunately, I was about to walk into a meeting and asked him to please call me back in an hour.
Guess what, 2 days later and he still hasn't called me back. I suppose that's expected after not getting any happiness in the last 3 months.
Well hats off for a technical guys from Vodacom calling me. Unfortunately, I was about to walk into a meeting and asked him to please call me back in an hour.
Guess what, 2 days later and he still hasn't called me back. I suppose that's expected after not getting any happiness in the last 3 months.