1 reviews | Active since Mar 2016

16 Feb 2025, 12:11

Signal, but no service.

At least once a week for the last 8 weeks I will have FULL signal strength, but there will be no internet connection. This is not on a single device, but on all devices linking to the Vodacom networj. This has a tremendous impact on my work as I work from home. This is also not the first time that I have complained about this. I have logged at leadt two complaints about this in the past, and there has been numerous times that I have not complained. However, I am fed-up with the poor service from this provider.

0
Replies (1)
Vodacom
Vodacom's reply16 Feb 2025, 13:28
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team