JH
John H
1 reviews | Active since Aug 2016
24 Jul 2023, 08:48
Signal but no data for two days being transfer
There’s signal but no data transmission. The phone says 4G/5G but for two days no data transfer. I contacted Vodacom to report the problem and all they want to do is make sure it’s me with a three question interview. My ID and where I bank and when I pay. They are not interested in taking the complaint. So they haggle me about ****. Fox the Weltervreden park tower. That’s all. Fix the problem.
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Vodacom's replyOfficial
24 Jul 2023, 10:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply24 Jul 2023, 10:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team