Signal and service nightmare

Good day, I have been complaining since 2006, due to very poor signal, dropped calls and virtually no data coverage. I cancelled all of my contracts with Vodacom 6 years ago following complaints with ICASA GAU533/534. Unfortunately my Company migrated to Vodacom on 01 March 2017. On the evening of 01 March 2017, I logged my first complaint. Following more than 100 phone calls and promises a booster was finally installed. So far this booster has been a total waste of time and the signal has yet to improve. Vodacom acknowledged the problem in the area and started planning a new site. So far this also seems like a big joke and since I am unable to contact the radio/property departments, getting feedback is a nightmare. I keep receiving messages that my service ticket has been closed, but no-one has contacted me or my company. It has been 20 Months and counting.