SG
SHA G
1 reviews | Active since Nov 2017
09 Sept 2020, 13:26
Signal Aerial mounted on roof.
I reported on the 4th of September regarding the aerial and still no technician has come out to solve the problem. Its all good and well when they need business but to sort out the problem they can not even do their job properly. I am sick and tired of calling vodacom customer care to report this same problem over and over. Does vodacom want this aerial to completely fall off and damage my property? They need to fix this because we have been experiencing strong heavy winds on the south coast of kzn.
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
09 Sept 2020, 13:50Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Sept 2020, 13:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SG
SHA G's updateReviewer Update
09 Sept 2020, 14:01Please tell them i can only be contacted between 8am and 3pm because at home were the signal aerial is theres no network now because the aerial is almost fallen down. Its in a slanting position!!!!!!!!!
SG
SHA G's update09 Sept 2020, 14:01
Reviewer Update
Please tell them i can only be contacted between 8am and 3pm because at home were the signal aerial is theres no network now because the aerial is almost fallen down. Its in a slanting position!!!!!!!!!
SG
SHA G's updateReviewer Update
11 Sept 2020, 10:55And still no ****ing assistance with this. They ignore my calls and my emails. This is ****ing bull****!!!!!!!!!!!!!!!!!!
SG
SHA G's update11 Sept 2020, 10:55
Reviewer Update
And still no ****ing assistance with this. They ignore my calls and my emails. This is ****ing bull****!!!!!!!!!!!!!!!!!!
SG
SHA G's updateReviewer Update
20 Oct 2020, 12:13Over a ****ing month and no one has contacted me yet. So do me a favour and ****ing take out the booster and outside antenna from my roof. I dont need ****ing terrible service from a pathetic network!!!!!!!!! This is the last ****ing time I am going to tell yourll this. Come out and ****ing take yourlls equipment out from my house!
SG
SHA G's update20 Oct 2020, 12:13
Reviewer Update
Over a ****ing month and no one has contacted me yet. So do me a favour and ****ing take out the booster and outside antenna from my roof. I dont need ****ing terrible service from a pathetic network!!!!!!!!! This is the last ****ing time I am going to tell yourll this. Come out and ****ing take yourlls equipment out from my house!