aB
annelize B

1 reviews | Active since Apr 2010

29 Jan 2017, 19:04

signal

<p>This Is actually a give up situation. After i complained on the site about poor signal in my area( they did some nice follow-ups pleasant people but the end result was that the tower closest to me ( I am 3km from North Gate shopping mall nearer to Honeydew) is situated at Olividale. Honeydew is in the pipeline for a tower (this I know for the past 8 years) PLease Vodacom come and errect a mini tower anything here on my property to assist me with my signal problem. It took me more than 3 hours to get this message through to Hello Peter.</p> <p>Kind regards</p> <p>Annelize Barnard </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply30 Jan 2017, 07:03
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply30 Jan 2017, 14:05
Official

Dear Client

We responded to you via email in order to escalate the matter to the Network Team for further investigation and feedback.

Kind regards

Vodacom Consumer Website Team

Best regards,