1 reviews | Active since May 2016

28 Sept 2018, 19:09

Sign up for R468 but billed R548

Hi, I signed up for a R468 per month contract.. why are you charging me for the promotion 10gig R78 per month??? I'm supposed to be in 600mb plus free additional 500mb because you stuffed up my porting.... And I was told the 10gig once it is for free. Vodacom is in breach of contract.

0
Replies (2)
Vodacom
Vodacom's reply29 Sept 2018, 09:02
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply29 Sept 2018, 09:35
Official

Dear Marco

Thank you for taking my call. As per our telephonic conversation I have advised accordingly with regards to your query.

Have a great day further

Vodacom Consumer Website Team