OP
Olympia P

1 reviews | Active since Mar 2017

16 Mar 2017, 13:33

Sign up for a vodacom *****s your money today!

<p>I will never perfer any one to sign up for a vodacom contract!</p> <p>I recently transfered my vodacom contract from my mother's name to my name. Since than I only expierence the one problem to the other. </p> <p> </p> <p>My contract is on my name, but all my mother's contract appears on my name. They keep on charging me for 2 handsets even though I only have one handset as I contract. And if that is not enough, they keep on saying my contract is in arrears, but the contract is 4 months old and I did not miss one payment.</p> <p> </p> <p>I am in the process of cancelling my contract and they will not see me again !!</p>

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Replies (1)
Vodacom
Vodacom's reply16 Mar 2017, 14:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team