1 reviews | Active since Jul 2016
SIGN THE DEAL AND TAKE A RUN FOR IT
MY MUM HAS BEEN A LONG STANDING CLIENT OF VODACOM SHE RECENTLY UPGRADED HER CONTRACT IN DECEMBER VIA A VERY WILLENG AND EAGER SALES PERSON. NOW THE DEVICE IS HEATING UP WILL NOT IN USE. SHE CALLS THE SALES AGENT WHO ADVICES HER TO JUST TAKE THE PHONE IN TO THE VODA SHOP WHEN YOU RETURN FORM HOLIDAY.
THE PHONE IS BARELY A MONTH OLD THE DEVICE STARTED ACTING UP WHIT IN THE FIRST WEEK WITH A VARIOUS HOLIDAY THE CALL CENTRE WAS UN REACHABLE.
AS A LOYAL CLIENT T VODACOM I AM DEMANDING THAT MY PHONE BE REPLACED AND NOT REFURBISED ARE ACCESSED BUT REPLACED ON THE SPOT AS SOON AS POSSIBLE AND MY LIFE IS IN DANGER WITH A PHONE THAT FEELS LIKE IT CAN EXPLODE.
THANK YOU.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Thank you for the posting; we regret taking note of your experience.
Thank you for taking my call. We will follow up to ensure that you are assisted accordingly.
We apologise for any inconvenience caused.
Regards
Moddy
Good day
Thank you for the posting; we regret taking note of your experience.
Thank you for taking my call. We will follow up to ensure that you are assisted accordingly.
We apologise for any inconvenience caused.
Regards
Moddy