MK
Mbuso K
1 reviews | Active since Aug 2022
08 Aug 2022, 15:25
Sies Vodacom!
I had Vodacom Fibre installed on 28 July and it is still not activated. I have been calling and emailing Vodacom two to four times every day since the 30th of July and each consultant I speak with keeps on making false promises, about escalating the matter and calling me back; and worse blaming Nokia in the process. I regret terminating my services with Rain, the poor connectivity was better than the bad service and daily lies, sies Vodacom!
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Replies (1)Vodacom's replyOfficial
08 Aug 2022, 15:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Aug 2022, 15:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
