MK
Mbuso K

1 reviews | Active since Aug 2022

08 Aug 2022, 15:25

Sies Vodacom!

I had Vodacom Fibre installed on 28 July and it is still not activated. I have been calling and emailing Vodacom two to four times every day since the 30th of July and each consultant I speak with keeps on making false promises, about escalating the matter and calling me back; and worse blaming Nokia in the process. I regret terminating my services with Rain, the poor connectivity was better than the bad service and daily lies, sies Vodacom!

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Replies (1)
Vodacom
Vodacom's reply08 Aug 2022, 15:54
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team