TM
Tatum M

1 reviews | Active since Jun 2025

24 Jun 2025, 18:15

Sies Vodacom

Extremely poor network and signal issues. How do I drop from 5G to 2 bars with no internet. I cannot work, the calls drop, call quality is beyond me yet we still get billed for something that DOES NOT WORK. There are so many people especially in neighbourhood groups that are complaining about the exact same issue yet coverage maps report “no faults” I couldn’t even register on hello Peter to complain because it had told me to check my internet connection 😂

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Replies (1)
Vodacom
Vodacom's reply25 Jun 2025, 08:10
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team