Sies

I have just about had it with Vodacom. I called last week to upgrade to a IPhone SE. agent didn’t tell me that you don’t have stock in this, he said the phone will be delivered on 3 days. So today I call to find out what’s happening, firstly I had to call 3 times to get through. Spoke to a Refiloe who disconnected the line. Called again spoke to Tshepi who told me that there is no stock he doesn’t know when they will get stock. I was transferred to a RUDE RUDE toe nail from sales who said there isn’t stock and doesn’t know when there will be stock. I asked but how does an agent process a upgrade deal knowing there isn’t stock... she changed her tone and started screaming at me.... a whole customer of over 15 years. You guys have really lost your touch your agents just become worse by the day.