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1 reviews | Active since Mar 2009

03 Mar 2015, 13:50

Sickening

To whom it may concern.<br> <br> I have just wasted over 35minutes of my time going in circles with more than 2 Vodacom personnel all because I want to talk to someone in the Vodacom business department.General customer care kept sending me to Vodacom Business (or asked I dial ***) however the system would not recognize the number I want to enquire about... This happened 3 times to be precise and there would be instances when I get connected and then get sent back to IVR.<br> This is unacceptable hey.I am highly annoyed and need to inquire about this line ASAP!<br> Thando

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Replies (1)
Vodacom
Vodacom's reply04 Mar 2015, 10:27
Official
Hello teetee,

Thank you for the posting.

The matter will be escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,