sL
sharlene L
1 reviews | Active since May 2020
19 Jan 2021, 11:08
Sick with vodacom
Still waiting for Vodacom to make contact with me. I couldn't take their call yesterday so they just gave up but I've been trying to get their attention since 4/01/2021
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Jan 2021, 13:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jan 2021, 13:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
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sharlene L's updateReviewer Update
19 Jan 2021, 14:02And that is as far as it goes. After i couldn't take the call yesterday they did no effort at all today to try and call me back even after how many complaints on Hello Peter
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sharlene L's update19 Jan 2021, 14:02
Reviewer Update
And that is as far as it goes. After i couldn't take the call yesterday they did no effort at all today to try and call me back even after how many complaints on Hello Peter
Vodacom's replyOfficial
19 Jan 2021, 15:55Good day Sharlene We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Jan 2021, 15:55
Official
Good day Sharlene We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team
Best regards,