SICK & TRIED OF COMPLAINING AND NOTHING IS DONE!!!

<br> No customer service at all - I am so disappointed and disgusted with the none existent service I have received from Vodacom. I have experienced problems after problems when upgrading September 2015. My phone broke within 7 days of having the phone and it was a fight for them to replace the phone and it took them a ridiculous turn over time of 3 weeks to replace a less than 7 day old faulty phone. Now three months later my usb port breaks on the replacement phone and I receive a bill of R 848.43 to fix the phone that is still under warranty. I refuse to pay this amount. I booked the phone in on the 4th of this month and I only heard something regarding the phone almost 3 weeks later - pathetic!!! A vodacom consultant contacted me over a week ago and I have still not heard back from him as promised. Your branches are useless, you phone is regarding info for the phone and they can't tell you a badly thing!!! - useless!!! Vodacom has put me through hell with this upgrade, I want senior management to phone me please ASAP or I am cancelling my contract. This is now my fourth post and no one has been able to assist me, I will keep posting until some one assists me. Contact on 072 719 400