Sick to my Stomach!

I have had the worst service ever from Vodacom and I have not just been a loyal customer, I have preached and sold Vodacom both Mobile and Fibre to the Home/business.

I had an incident where my phone was ****** on Friday 17/08/2018 and I have been trying to do a sim swop for the past 4 days, however, I have had no joy. I get passed around from consultant to consultant and the incompetence varies, as not one of the 12 agents in the past 4 days has been able to assist, I have spent over 6 hours on the phone and a further 5 hours in the store and still I have had no joy, I guess when you are a big service provider the smaller customers don't really mean anything.

Sad to see it has come to this and me having to resort to these measures to get through to them, which still might not happen, however I guess the only time you will miss someone is when they are gone to another provider and damage your brand not with slander but by assisting the other provider to be more resourceful in their fight, after all, I do work for an Internet service provider and alongside others. No threat, just a promise

Incase they bother to call me ********** 280